Selfie Reverification

What is Selfie Reverification?

Selfie Reverification enables organizations to reverify users who have already completed a successful Document Verification process. Instead of requiring a user to reupload their identity documents, the system captures a new selfie and compares it to the headshot from the previously accepted DocV transaction.

This ensures that the returning user is the same person who originally passed identity checks—while maintaining a fast, low-friction experience. Selfie Reverification includes liveness detection, injection attack protection, and Digital Intelligence signals, providing strong safeguards against impersonation and synthetic media.

How it works

• Selfie capture only: The user captures a fresh selfie using the Capture App or SDKs.
• Biometric & liveness validation: Ensures the selfie was captured live and not spoofed.
• Selfie-to-headshot comparison: Compares the new selfie to the headshot from the user’s previously accepted Document Verification.
• Fraud monitoring: Device integrity and Digital Intelligence help detect unusual or risky activity.
• Decisioning: Returns Accept / Reject / Resubmit / Review with reason codes for operational routing.
• Global coverage: Available in 180+ countries worldwide.

Verification checks

Selfie Reverification applies the following checks to each captured selfie:

Prerequisites

Selfie Reverification requires a previous_reference_id — the referenceId from a prior accepted Document Verification evaluation. Without this, the API returns an error because there is no baseline headshot to compare against.

Consumer flow

The following diagram shows the screens a consumer sees during the Selfie Reverification flow in the Capture App:

flowchart LR
    A["Terms & Consent"] --> B["Selfie Capture"]
    B --> C["Selfie Preview"]
    C -->|"Retake"| B
    C -->|"Submit"| D["Confirmation Screen"]

1. Terms & Consent — A mandatory notice and consent screen. This screen can't be removed, customized, or disabled.
2. Selfie Capture — The consumer captures a live selfie using the device's front-facing camera. If auto-capture is enabled, the system automatically takes the selfie when the face is properly positioned.
3. Selfie Preview — The consumer reviews the captured selfie and confirms it is clear, or retakes the photo.
4. Confirmation Screen — Confirms the selfie submission was successful.

Note: The Selfie Reverification flow doesn't include a Splash Screen, since the consumer has already completed a prior Document Verification.

For screenshots of each screen, see Capture App flow examples.

What you can do with Selfie Reverification

• Reconfirm identity without requiring document resubmission.
• Protect high-risk actions such as transfers, withdrawals, and profile changes.
• Support account recovery during lockouts or lost-credential flows.
• Perform periodic reverification for compliance or trust & safety requirements.
• Strengthen fraud detection when behavior, device, or context looks suspicious.

Unique features

• Selfie-only reverification flow: No document upload required for returning users.
• 1:1 biometric comparison: Matches the new selfie against the previously approved DocV headshot.
• Liveness detection: Confirms real user presence.
• Digital Intelligence: Device and behavioral insights for additional risk assessment.
• Injection & deepfake detection: Identifies synthetic or manipulated media.
• Reason-coded decisions: Clear routing for accept, reject, resubmit, or review outcomes.

Integration options

Integrate with the Predictive Document Verification SDKs to embed the Capture App into your mobile application, then verify a consumer’s identity by calling the Evaluation endpoint.

The Capture App provides a guided, mobile-optimized workflow for capturing IDs, selfies, and supporting documents.

iOS SDK

Integrate the iOS SDK into your native mobile application.

Android SDK

Integrate the Android SDK into your native mobile application.

React Native

Cross-platform bridge built on the iOS and Android SDKs.

Web SDK

Launch Capture App flows from desktop or mobile browsers.

Example response

The following is an example of the selfieReverification object returned from the Evaluation endpoint:

{
  "selfieReverification": {
    "previousReferenceId": "738508b3-0dee-4302-ba8f-ba90b454ba",
    "decision": {
      "strategy": "standard",
      "value": "accept"
    },
    "reasonCodes": [
      "I834"
    ],
    "digitalIntelligence": {
      "decision": {
        "strategy": "standard",
        "value": "accept"
      },
      "reasonCodes": [
        "I401"
      ]
    }
  }
}

Next steps