Caller ID Name (CNAM)

Add Caller ID Name (CNAM) to your workflow for U.S.-based phone number identity verification and fraud detection.

What is Caller ID Name (CNAM)?

Caller ID Name (CNAM) is a telephony feature used in the U.S. to display the registered name—person or business—associated with a phone number during an incoming call. It relies on telecom-managed Line Information Databases (LIDBs), where termination carriers perform lookups to retrieve the name.


Enrichment

Input fields

Signals returned

Coverage

Best for

CNAM

U.S. phone number

  • Registered caller name
  • CNAM risk signal

U.S. only

Caller identity validation, fraud detection, case enrichment


How it works

  • Telecom data sources: CNAM records come from Line Information Databases (LIDBs) managed by telecom providers or aggregators.
  • Lookup on call termination: Termination carriers perform a lookup at call setup to fetch the caller’s registered name.
  • Integration in RiskOS™: Socure uses CNAM lookups as an enrichment to flag inconsistencies between user-provided identity and telecom-sourced records.

What you can do with CNAM

  • Strengthen identity verification when combined with enrichments like Phone Verification or Sigma Identity.
  • Improve fraud detection by flagging mismatches between input identity data and CNAM records.
  • Support risk decisioning workflows by enriching evaluations with caller identity.
  • Enhance case management and investigations with an additional identity signal for analysts.

Unique features

  • Registered caller identity: Displays the authoritative name tied to a phone number.
  • Telecom-sourced data: Pulled from LIDBs, not user-supplied metadata.
  • Cross-signal consistency: Compare against other enrichments to spot anomalies.
  • Operational auditability: Log CNAM results alongside other evaluation signals.