Secondary Document Capture

Add Secondary Document Capture to your workflow to collect supporting documents, verify proof of address or income, and strengthen compliance and fraud review processes.

What is Secondary Document Capture?

Secondary Document Capture provides a secure, flexible way to collect non-ID documents from consumers as part of verification, compliance, or risk operations. These documents can include utility bills, bank statements, tax forms, pay stubs, lease agreements, or other documents used to validate a consumer’s identity, address, or financial standing.

Using the Capture App, consumers are guided through a simple, secure flow to capture images of their secondary documents. Submitted documents can be reviewed in the RiskOS™ Dashboard or retrieved programmatically via a GET request to the /api/evaluation/{eval_id}/documents endpoint.


How it works

  • Guided capture flow: Consumers upload or photograph secondary documents using the Capture App or SDKs.
  • Secure transmission: Images are captured within a trusted environment and transmitted securely.
  • Flexible retrieval: Documents can be reviewed in the Admin Dashboard or retrieved using the Image Request API.
  • Workflow integration: Secondary documents can be combined with other steps in RiskOS workflows for verification, compliance, or fraud analysis.

Available for users in:

🇺🇸USA
🇨🇦Canada
🇲🇽Mexico
🇩🇪Germany
🇯🇵Japan
🇮🇳India
🇬🇧United Kingdom
🇫🇷France
🇮🇹Italy
🇧🇷Brazil
🇰🇷South Korea
🇦🇺Australia
🇪🇸Spain
🇮🇩Indonesia
🇳🇱Netherlands
🇹🇷Turkey
🇸🇦Saudi Arabia
🇨🇭Switzerland
🇹🇼Taiwan
🇵🇱Poland
🇸🇪Sweden
🇧🇪Belgium
🇹🇭Thailand
🇮🇪Ireland
🇦🇷Argentina
🇦🇹Austria
🇳🇴Norway
🇦🇪United Arab Emirates
🇸🇬Singapore

Available in 180+ countries worldwide.


What you can do with Secondary Document Capture

  • Collect proof of address such as utility bills, lease agreements, or bank statements.
  • Meet KYC/AML compliance by requesting tax documents, income proof, or other required materials.
  • Support financial applications with pay stubs, account statements, and supporting evidence.
  • Investigate fraud cases by reviewing additional documentation tied to suspicious activity.
  • Add tiered verification by requesting secondary documentation for high-risk users or transactions.

Unique features

  • Wide range of document types: Collect utility bills, bank statements, tax forms, pay stubs, and more.
  • Secure capture and transmission: Documents are captured within the secure Capture App environment.
  • Flexible access options: Review documents in the Admin Dashboard or retrieve them via the Image Request API.
  • Seamless consumer experience: Guided flows reduce friction and improve first-time success rates.

Integration options

Integrate with the Predictive Document Verification SDKs to embed the Capture App into your mobile application, then verify a consumer’s identity by calling the Evaluation endpoint.

The Capture App provides a guided, mobile-optimized workflow for capturing IDs, selfies, and supporting documents.


Next steps