RiskOS™ Dashboard Setup

Set up Email Risk in the RiskOS™ Dashboard

Before you start

Make sure you have the following:

Access to the RiskOS™ Dashboard with the Email Risk enrichment enabled.

Your account owner or administrator can enable this for you. If you're unsure who to contact, reach out to support for assistance.

A basic understanding of RiskOS™ workflows and components.

If this is your first time working with workflows, review the Workflow overview to understand inputs, enrichments, routing logic, and decisions.

How it works

Socure Email Risk evaluates an email address and returns signals that help assess email-related fraud risk and identity consistency.

Email Risk returns:

Email Risk Score: Indicates the relative risk associated with an email address.
Name-Email Correlation: Indicates how strongly an email aligns with the individual’s name.

These signals can be used across onboarding, authentication, profile updates, and higher-risk transactions to support fraud prevention and trust decisions.

How Email Risk fits into a workflow

In RiskOS™, workflows are built by connecting reusable components. Email Risk is added as an Enrichment step.

Once the enrichment runs, its outputs are available to downstream workflow components, including:

Conditions
Decision rules
Rule score cards
Manual review steps
Final decisions

For more detail on these components, see Workflow Steps.

Execution flow in RiskOS™

Email Risk runs synchronously as part of a RiskOS™ workflow. There is no user handoff or pause in execution.

flowchart LR
    A[Input]
    B[Email Risk]
    C[Routing logic]
    D[Decision]

    A --> B --> C --> D

At a high level, the execution flow looks like this:

Input
You call the Evaluation API with an email address and supporting identity data.
Email Risk enrichment
RiskOS™ evaluates the email address and returns risk scores, correlations, and reason codes.
Routing logic
The workflow evaluates Email Risk outputs.
Decision
The workflow returns a final outcome (for example, Accept, Review, or Reject).

Workflow components used by Email Risk

Email Risk uses a subset of standard RiskOS™ workflow components.

Component	Purpose	Typical input	Output / What to use next
Input	Start an evaluation	Email address, supporting identity data	Workflow execution begins
Enrichment	Evaluate email risk	—	Risk score, correlation, reason codes
Condition	Branch based on risk or signals	Email risk signals	Route to appropriate path
Decision Rule / Score Card	Apply policy or scoring logic	Email risk signals	Pass/fail or cumulative risk classification
Decision	Emit final outcome	Routed value	Accept / Review / Reject

Configure Email Risk

Add Email Risk to a workflow

In the RiskOS™ Dashboard, go to Workflows and create a new workflow or open an existing one.
On the workflow canvas, select the plus (+) icon.
Add an Enrichment step and select Email Risk.

After the enrichment is added, its outputs can be referenced by downstream workflow logic.

Configure inputs and routing

Email Risk evaluates the email address and supporting identity information provided by your workflow. Providing complete and accurate inputs improves overall signal quality.

Required input

data.individual.email

Optional supporting inputs

When available, include:

data.individual.given_name
data.individual.family_name
data.individual.address.line_1
data.individual.address.locality
data.individual.address.country
data.individual.address.major_admin_division
data.individual.address.postal_code

Omitting optional fields will not prevent execution, but may limit certain outputs or reduce confidence.

You can use Email Risk outputs—including scores, correlations, and reason codes—to configure routing logic that supports outcomes such as Accept, Review, or Reject.

Routing strategies should align with your organization’s fraud policy and risk tolerance.

Save and publish

Once your workflow is configured, publish it to go live.

Workflow testing checklist

Use this checklist to confirm accuracy, resilience, and completeness of the workflow before going live.

Input validation:

Email inputs are collected and passed consistently

Supporting identity attributes are provided where available

Routing and decisioning:

Workflow routing reflects your intended risk strategy

Review or fallback paths are clearly defined

Operational readiness:

Email Risk scores and reason codes are accessible to relevant teams