Analytics Dashboards
Fraud and risk analytics are essential for businesses to understand fraud-related activities and make informed decisions. RiskOS™'s advanced analytics dashboard provides an overview of key fraud-related KPIs, helping identify areas of risk and opportunities for improvement. These insights support the development of strategies to mitigate fraud risks, reduce fraudulent activity, improve operational efficiency, and enhance the customer experience.
Dashboards are organized by modules within the dashboard section of the product. Each module has its own set of dashboards.
Dashboard types
There are two dashboard sections in RiskOS™: Business Dashboard and Operations Dashboard.
Business dashboard
The Business Dashboard displays important KPIs related to business and risk. This is a good place to start for a high-level overview of automation rates and overall business performance.
Operations dashboard
Operational KPIs are displayed on the Operations Dashboard. A number of operational efficiency improvements can be made using the data collected here.
Dashboard features
Date filters
The dashboard can be filtered by changing the date range. Once a range is selected, only data within that range will be displayed. There is a specific syntax for the date filter in Range Type advanced.
| Example | Syntax | Description |
|---|---|---|
| datetime("2023-01-01 12:00:00") | datetime([string]) | Return a specific datetime |
| datetime("Now") | datetime([string]) | The current timestamp |
| dateadd(datetime("today"), -13, day) | dateadd([datetime], [integer], [dateunit]) dateunit = (year, quarter, month, week, day, hour, minute, second) | Move the given date by a specific interval |
| datetrunc(datetime("2023-01-01 12:00:00"), week) | datetrunc([datetime], [dateunit]) dateunit = (year, month, week) | Truncate the specified date to the accuracy specified by the date unit |
| lastday(datetime("today"), month) | lastday([datetime], [dateunit]) dateunit = (year, month, week) | Get the last date for the specified date unit |
Refreshing chart cache
For a better user experience and higher performance, the RiskOS™ dashboard is cached. It is sometimes necessary to refresh the cache to show the latest data. If the data appears out of sync, try refreshing the chart. You can force a refresh by clicking on the menu symbol next to the chart. In addition, you can see when the data was last cached.
Download dashboard data
RiskOS™ dashboards allow you to download chart data as a CSV file or as an image. This can be done from the context menu of each chart. Only the data visible in the chart will be included in the download.
Updated 5 months ago