Usage Scope

Global coverage

Socure’s Login and Authentication solution is available globally via RiskOS™, with optional modules for One-Time Passcode and Document Verification to adapt to your risk posture.

Industries it fits

• Financial services: Prevent account takeover across digital banking and payments.
• E-Commerce: Protect customer accounts during login, checkout, and account changes.
• Telecom: Mitigate SIM swap, port-out fraud, and unauthorized account access.
• Healthcare: Secure patient portals, provider logins, and sensitive health data.
• Insurance: Safeguard policyholder accounts and claim management systems.
• Government: Protect program eligibility systems, portals, and digital identity services.

Common Use Cases

• Login / Authentication – Fraudsters attempt MITM attacks to steal credentials. Customers need multi-layered defense (device, possession, geolocation, behavior) with step-up verification when needed.

• Account Profile Changes – Unverified updates (like phone number changes) open the backdoor to account takeover, fraud losses, and reduced customer trust.

• Account Recovery via Contact Center – Contact centers and IT help desks are vulnerable to impersonations and phishing. Accurate verification prevents consumer and corporate account breaches.

• One-Time Password Limitations – OTP-only methods are exposed to SIM swaps and phone porting. Socure strengthens authentication with carrier, device, and behavioral checks.

Performance Considerations

• Fast responses: Sub-second responses in production environments.
• Always available: 99.99%+ uptime.
• Built for scale: Handles millions of account takeover checks per day, in real time.
• Adaptive orchestration: Conditional routing ensures only the right step-ups are applied.

Boundary Conditions

• Input requirements: Requires DI session token, phone number, and/or email.
• Entitlements and flags: Account Takeover workflow requires proper provisioning and feature flag configuration.