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User GuidesAPI ReferenceDevelopersSolutionsFor Startups
RiskOS
User Guides
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RiskOS
User GuidesAPI ReferenceDevelopersSolutionsFor Startups

Welcome

  • Build with RiskOS™
  • RiskOS™ Dashboard
  • Socure Support
  • Go-Live Checklist

Developer Resources

  • Developer Overview
  • Integrating with RiskOS™
  • Integration Guides
  • Integrate using Cursor / Claude Code (MCP Server)
  • API and SDK Keys
  • Integration Fundamentals
    • Handling Dynamic Fields
    • Custom Fields
    • Sandbox and Prod Environments
  • Security & Network Controls
    • Payload Encryption (Optional)
    • mTLS Integration (Optional)
    • IP Filtering (Optional)
  • Webhooks
    • Event Subscription Types
    • Troubleshooting and Best Practices

SDK

  • Release and Maintenance
  • Digital Intelligence
    • Android SDK
    • iOS SDK
    • React Native Wrapper
    • Web SDK
      • Using Customer Provided Identifiers
      • Iframes and Private Browsing Mode
    • Integration Guide
    • FAQs
  • Predictive DocV
    • Build Basics
      • Terms and Consent
      • Language Options
    • Android SDK
      • Android Camera Permissions
    • iOS SDK
      • iOS Camera Permissions
    • React SDK
      • Android Guide
      • iOS Guide
    • Web SDK
      • Customization
      • Callback Methods
      • CSP Configuration
    • FAQs

Solutions for Startups (Socure Launch)

  • Solutions for Startups (Socure Launch) Overview
  • Prefill > KYC + Fraud + Watchlist > Document Verification Step-Up
    • Hosted Flow
      • Start a New Evaluation
      • Handle Results
    • Direct API
      • Start a New Evaluation
      • Handle Results
      • Update an Evaluation
      • Handle Additional Verification
  • KYC + Fraud + Watchlist > DocV Step up
    • Integration Guide
  • Document Verification (DocV) + Watchlist
    • Integration Guide
  • Document Verification (DocV)
    • Integration Guide
  • FAQs

Popular Solutions

  • Solutions Overview
  • Consumer Onboarding Standard
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • FAQs
  • Consumer Onboarding with Advanced Prefill
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • Troubleshooting
    • FAQs
  • Trust and Safety
  • Bank Account Verification
  • Business Onboarding
    • Usage Scope
    • Geographic Coverage
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • Troubleshooting and FAQs
  • Login and Authentication
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • Troubleshooting and FAQs
  • Payment Screening
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Integration Guide
  • Workforce Verification
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • Ashby Integration — Seamless Setup in Under 10 Minutes
    • Troubleshooting
    • FAQs
  • Socure Hosted UX (Low Integration Approach)
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Integration Guide
      • Hosted Flows for iOS
      • Hosted Flows for Android
    • Troubleshooting
    • FAQs

Enrichments | Products

  • Enrichments Overview
  • Account Intelligence
    • Account Intelligence Premier Services
    • Account Intelligence Scoring
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • Handling Consumer Inquiries About Deposits
    • Troubleshooting and FAQs
  • Verify and Verify Plus
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • Troubleshooting and FAQs
  • Prefill
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • Troubleshooting and FAQs
  • Deceased Check
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • FAQs
  • eCBSV
    • Usage Scope
      • eCBSV Compliance and Registration
      • eCBSV Permitted Entity Re-Certification
      • eCBSV Consent Requirements
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • FAQs
  • Predictive DocV
    • Product Options
      • Document Verification + Selfie
      • Secondary Document Capture
      • Selfie Intelligence
      • Selfie Reverification
    • Usage Scope
      • Accepted ID Types
      • Image Alert List
      • Source of Truth Checks
    • RiskOS™ Setup
      • Configuring Decision Logic
      • Document Verification Setup
      • Seconday Document Setup
      • Selfie Intelligence Setup
      • Selfie Reverification Setup
    • Capture App
      • Capture App Flow Setup
      • Customization, Branding, and Copy
      • Capture App Flow Examples
      • iOS WebView Integration
    • Integration Guide
      • Example Integrations
      • API Integration
      • Webhooks
      • Image Retrieval
      • Sandbox Testing
      • SDKs
    • Troubleshooting and FAQs
  • Digital Intelligence
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Silent Network Authentication (SNA)
      • RiskOS™ Dashboard Setup
      • Integration Guide
      • Troubleshooting and FAQs
    • Velocity Metrics
    • Troubleshooting and FAQs
  • Sigma Identity Fraud
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • Signals
    • Troubleshooting and FAQs
    • FAQs
  • Sigma Synthetic
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • Signals
    • Troubleshooting and FAQs
  • Sigma First-Party Fraud
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • Risk Signals
    • Troubleshooting and FAQs
  • Address Risk
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • Signals
    • Troubleshooting and FAQs
  • Email Risk
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • Signals
    • Troublshooting and FAQs
  • Phone Risk and Phone Risk with SIM Swap
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • Signals
    • Troubleshooting and FAQs
  • Graph Intelligence
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • Legacy Integrations
      • Usage Scope
      • RiskOS™ Dashboard Setup
      • Upgrading from Legacy
  • Watchlist
    • Usage Scope
    • RiskOS™ Dashboard Setup
      • Watchlist Policies
      • Watchlist Screening Dashboard Setup
      • Watchlist Monitoring Setup
    • Integration Guide
      • Integrate Watchlist Screening
      • Integrate Watchlist Monitoring
      • Import your Customer Portfolio
      • Integrate Case Management Decisions
      • Watchlist Webhooks
    • Watchlist Case Management
      • Watchlist One-Step Workflow
      • Watchlist Two-Step Workflow
      • Resolve a Watchlist Match
    • Watchlist Library
      • Sanctions List
      • Enforcement List
    • Troubleshooting and FAQs
  • One-Time Passcode (OTP)
    • Usage Scope
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • Troubleshooting and FAQs
  • Caller ID Name (CNAM)
    • RiskOS™ Dashboard Setup
    • Integration Guide
    • Troubleshooting and FAQs
  • Partner Ecosystem
    • Baselayer
    • Coris
    • Experian
    • Fountain
    • Have I Been Pwned
    • iSoftPull
    • Kyckr
    • LOB
    • Mastercard Ekata
    • Middesk
    • Offshore Leaks/ICIJ
    • Thomson Reuters CLEAR
    • Vouched
    • FAQs

Workflows

  • What are RiskOS™ Workflows?
  • Create and Edit a Workflow
  • Workflow Lifecycle in RiskOS™
  • Workflow Steps
    • Transformation Step
    • Condition Step
    • Tag Step
    • Wait Step
    • Rule Score Card Step
    • Enrichment Step
    • One-Time Passcode (OTP) Step
    • Decision Step
    • Decision Rules Step
    • Manual Review Step
    • Note Step
    • Input Step
  • Testing and Debugging
    • Workflow Testing
    • Enrichment Error Handling
    • Troubleshooting and FAQs
  • Experiments

Case Management

  • What is Case Management?
  • GenAI Explainability
    • Usage Scope
    • RiskOS™ Setup
    • Integration Guide
    • Troubleshooting
    • FAQs
  • Case Queues
    • Setup Case Queues and Sub-Statuses
    • How to Use Case Queues
    • Modify a Queue
  • Case Review Process
    • Add Entries to Allow/Deny List
    • Assign a Case
    • Case Download Options
    • Case Re-Evaluation
    • Case Statuses and Tags
  • Search in RiskOS™
  • Run Batch Evaluations via CSV Upload
  • Manual Evaluations and Feedback
    • Manual Evaluations
    • Manual Fraud Feedback
  • FAQs

Analytics & Reports

  • Analytics Dashboards
  • Data Reports
  • Compliance Reports
    • Generate Compliance Reports
  • Portfolio Scrub
    • Upload to RiskOS™
    • Send Encrypted File

User Management

  • Users and Roles in RiskOS™
  • System Defined Roles
  • Add and Manage Users

RiskOS™ Settings

  • RiskOS™ Dashboard Configurations
    • Statuses and Sub-Statuses
    • Queues
    • Tags and Tag Groups
    • Reason Code Lists
  • RiskOS™ Product Settings
  • Audit Logs
  • Authentication
    • FAQs
    • Reset Password
    • Configure SAML Authentication
      • SAML Glossary
      • Google Workspace
      • IBM Security Verify
      • Microsoft Entra ID
      • Okta
      • PingOne
      • Salesforce
      • Other Identity Providers

Advanced Concepts

  • Reason Codes
  • Consumer Reports Data
  • Fraud, Friction, and Acceptance
  • Interpret Correlation Values
  • Migrate to SocureID
  • Security Best Practices
  • Build Inclusive Apps
    • Address Normalization
    • Building Inclusive Applications
    • Create Effective Name Collection Form
    • Validate National Identification Numbers
    • Validate Country, State, and Zip Codes
    • International Address Submission Best Practices
    • Create Effective Date of Birth Form
  • Data Sourcing
    • Global Identity Verification Coverage Guide
  • Fuzzy Machine Technique
    • eCBSV API Matching Logic
    • Fuzzy Matching Techniques
    • Name Degradation Testing
    • Watchlist Matching Techniques
  • Entities and Aggregations

Allow Deny List

  • Overview
  • Create a New List
  • Use a List
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Integration Guide

Updated 7 months ago


RiskOS™ Dashboard Setup
Troubleshooting and FAQs