Iframes and Private Browsing Mode

The Digital Intelligence Web SDK code can be embedded in HTML pages and iframes. If you choose to embed the code in an iframe, be aware that if a user opens the iframe while a browser is in private browsing mode, it will prevent Digital Intelligence from storing the deviceSessionId in the browser. Because the deviceSessionId can't be stored, a new ID will be issued each time the page reloads.


Guidelines for using iframes

  • Include the deviceSessionId when calling the Digital Intelligence module. If you don't include it, the API call will fail.
  • We recommend including an email address or phone number in the request body. This will help us link the device to an identity.