System Defined Roles

Review the permissions for each system defined role in RiskOS™, including Account Owner, Administrator, and Analyst access levels.

The Account Owner is the most powerful administrative role in RiskOS™ and should be assigned to a limited number of users. The role has full access to the primary account and sub accounts in your organization, including access to transaction data, including PII, and user information.

When a Socure account is created, we provision the Account Owner role to a designated user in your organization. After the registration and provisioning are complete, the Account Owner can begin assigning additional user roles.

FunctionalityProductionSandbox
Accounts Can EditCan Edit
Roles Can EditCan Edit
Users Can EditCan Edit
Batch Jobs Can EditCan Edit
Documentation Site Can ViewCan View
PII Access Can ViewCan View
Reports Can EditCan Edit
Custom File Uploads Can CreateCan Create
Workflows Can Edit
Can Move to Live
Can Test
Can View
Can Edit
Can Move to Live
Can Test
Can View
Fraud Case Management Can Assign
Can Review
Can Comment
Can View
Can Evaluate
Can Assign
Can Review
Can Comment
Can View
Can Evaluate
Allow/Deny List Can EditCan Edit
Compliance Case Management Can ViewCan View
Custom Watchlist Can ViewCan View
Dashboard Can ViewCan View
Developers Can EditCan Edit
Audit Logs Can ViewCan View
Configurations Can EditCan Edit
Profiles Can ViewCan View

Compliance Case Management

The system-defined roles available for Compliance Case Management are listed in the following section.

Compliance roles receive cases based on the Case Management workflow your organization configures:

  • One-step workflow (Step 1): Cases are auto-assigned to the Compliance Officer. See Watchlist One-Step Workflow.
  • Two-step workflow (Step 2): Cases are auto-assigned round-robin to the Compliance Analyst, then escalated to the Compliance Supervisor for approval. See Watchlist Two-Step Workflow.
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Note:

In a one-step workflow, only the Compliance Officer can act on a case. If Compliance Analyst or Compliance Supervisor roles remain assigned during a transition, they are included in round-robin assignment but cannot act on cases.

You don't have to remove a role before switching workflows. To reassign a case that the system auto-assigned to you during a transition, remove your own permission and the system reassigns the case automatically. A Workforce Manager can also remove an individual from the auto-assignment mechanism on a short-term basis.

The Compliance Supervisor role allows users to review cases, add comments, evaluate them, and assign them to other Compliance Analysts.

FunctionalityProductionSandbox
Accounts Can ViewCan View
Roles Can ViewCan View
Users Can EditCan Edit
Batch Jobs Can ViewCan View
Documentation Site Can ViewCan View
PII Access Can ViewCan View
Reports ✖︎✖︎
Custom File Uploads ✖︎✖︎
Workflows Can ViewCan View
Fraud Case Management ✖︎✖︎
Allow/Deny List Can EditCan Edit
Compliance Case Management Can Assign
Can Approve
Can Comment
Can Evaluate
(Step 2)
Can Assign
Can Approve
Can Comment
Can Evaluate
(Step 2)
Custom Watchlist Can EditCan Edit
Dashboard ✖︎✖︎
Developers Can EditCan Edit
Audit Logs Can ViewCan View
Configurations Can ViewCan View
Profiles Can ViewCan View

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