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RiskOS
User GuidesAPI ReferenceDevelopersSolutionsFor Startups
RiskOS
User Guides
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RiskOS
User GuidesAPI ReferenceDevelopersSolutionsFor Startups

Welcome

  • RiskOS™ Overview
  • Getting Started with RiskOS™
    • Understanding RiskOS™
    • Core Concepts
    • Cases & Manual Review
    • Hosted Flows
    • Step-up Verification Flows
    • Synchronous vs Asynchronous Evaluations
    • Statuses & Lifecycle
    • Terminology Governance
  • RiskOS™ Dashboard
  • Dashboard System Requirements
  • Go-Live Checklist
  • Socure Support

Developer Resources

  • Developer Overview
  • Integrating with RiskOS™
  • Integration Guides
  • Authentication
  • Webhooks
    • Set up Webhooks
    • Webhook Event Reference
    • Webhook Configuration Reference
    • Webhook Troubleshooting and Best Practices
  • Advanced Integration Topics
    • Handling Dynamic Fields
    • Custom Fields in Evaluation Requests
    • Sandbox and Prod Environments
    • Resuming Paused Evaluations
  • Integrate Using Cursor / Claude Code (MCP Server)
  • OpenAPI Specification
  • API Reference
  • Rate Limits
  • Security & Network Controls
    • Payload Encryption (Optional)
    • mTLS Integration (Optional)
    • IP Filtering (Optional)

SDK

  • SDK Release and Maintenance
  • Digital Intelligence SDKs
    • Digital Intelligence Android SDK
    • Digital Intelligence iOS SDK
    • Digital Intelligence React Native Wrapper
    • Digital Intelligence Web SDK
      • Using Customer Provided Identifiers
      • Iframes and Private Browsing Mode
    • Digital Intelligence Data Dictionary
    • Digital Intelligence SDK FAQs
  • Predictive DocV SDKs
    • DocV SDK Build Basics and Requirements
      • DocV Terms and Consent Feature
      • Capture App Language Options
    • DocV iOS SDK
      • DocV iOS Camera Permissions
    • DocV React Native Wrapper
      • DocV React Native Android
      • DocV React Native iOS
    • DocV Android SDK
      • DocV Android Camera Permissions
    • DocV Web SDK
      • DocV Web SDK Capture App Customization
      • Callback Methods and Config Options
      • Content Security Policy Configuration
    • DocV SDK FAQs

Solutions for Startups (Socure Launch)

  • Solutions for Startups Overview
  • Prefill > KYC + Fraud + Watchlist > DocV Step up
    • Prefill + KYC + Watchlist > DocV Step Up Hosted Flow
      • Start Prefill in Hosted Flow
      • Process Prefill + KYC + Watchlist > DocV Results in Hosted Flow
    • Prefill + KYC + Watchlist > DocV Step Up Direct API
      • Submit Prefilled Data via API
      • Process Prefill Verification Results
      • Resume KYC + Fraud + Watchlist Request via API
      • Handle Step-Up Verification (DocV and OTP) via API
  • KYC + Fraud + Watchlist > DocV Step-Up
    • Hosted Flow for KYC + Fraud + Watchlist > DocV Step up
      • Start KYC + Fraud + Watchlist in Hosted Flow
      • Process KYC + Fraud + Watchlist > DocV Results in Hosted Flow
    • Direct API Integration for KYC + Fraud + Watchlist > DocV Step up
      • Submit Data for KYC + Fraud + Watchlist via API
      • Process KYC + Fraud + Watchlist Screening Results via API
      • Handle DocV Step-Up
  • DocV + Watchlist
    • Submit Data for DocV + Watchlist
    • Handle DocV and Final Decision for DocV + Watchlist
  • DocV with Socure Pass
    • Start DocV with Socure Pass in Hosted Flow
    • Process DocV with Socure Pass Results in Hosted Flow
  • DocV
    • Submit Data for DocV
    • Handle DocV and Final Decision
  • Solutions for Startups FAQs

Enterprise Solutions

  • Solutions Overview
  • Consumer Onboarding Standard
    • Configure the Workflow
    • Build the Integration
    • Handle Review & Step-Up Flows
  • Consumer Onboarding with Advanced Prefill
    • Advanced Prefill Scope
    • Set up Advanced Prefill
    • Integrate Advanced Prefill
    • Advanced Prefill Troubleshooting & FAQs
  • Trust and Safety
  • Bank Account Verification
  • Business Onboarding
    • Business Onboarding Scope
    • Business Onboarding Geographic Coverage
    • Set up Business Onboarding
    • Integrate Business Onboarding
    • Business Onboarding Troubleshooting & FAQs
  • Login and Authentication
    • Login and Authentication Scope
    • Set up Login Authentication
    • Integrate Login and Authentication
    • Login Authentication Troubleshooting & FAQs
  • Payment Screening
    • Payment Screening Scope
    • Set up Payment Screening
    • Integrate Payment Screening
    • Payment Screening Troubleshooting & FAQs
  • Workforce Verification
    • Workforce Verification Scope
    • Set up Workforce Verification
    • Integrate Workforce Verification
    • Ashby Integration — Seamless Setup in Under 10 Minutes
    • Workforce Verification Troubleshooting & FAQs
  • Socure Hosted UX (Low Integration Approach)
    • Hosted Flows Scope
    • Set up Hosted Flows
    • Integrate Hosted Flows
      • Hosted Flows for iOS
      • Hosted Flows for Android
    • Hosted Flows Troubleshooting & FAQs

Enrichments | Products

  • Enrichments Overview
  • Account Intelligence
    • Account Intelligence Scope
    • Account Intelligence Premier Services
    • Account Intelligence Scoring
    • Set up Account Intelligence
    • Integrate Account Intelligence
    • Handling Consumer Inquiries About Deposits
    • Account Intelligence Troubleshooting & FAQs
  • Verify and Verify Plus
    • Socure Verify Scope
    • Set up Socure Verify
    • Integrate Socure Verify
    • Socure Verify Troubleshooting & FAQs
  • Prefill
    • Prefill Scope
    • Set up Prefill
    • Integrate Prefill
    • Prefill Troubleshooting & FAQs
  • Deceased Check
    • Set up Deceased Check
    • Integrate Deceased Check
    • Deceased Check FAQs
  • eCBSV
    • eCBSV Scope
      • eCBSV Compliance and Registration
      • eCBSV Permitted Entity Re-Certification
      • eCBSV Consent Requirements
    • Set up eCBSV
    • Integrate eCBSV
    • eCBSV FAQs
  • Predictive DocV
    • DocV Product Options
      • Document Verification + Selfie
      • Secondary Document Capture
      • Selfie Intelligence
      • Selfie Reverification
    • DocV Scope
      • DocV Accepted ID Types
      • Image Alert List
      • Source of Truth Checks
    • DocV Setup
      • Configuring Decision Logic
      • Document Verification Setup
      • Seconday Document Setup
      • Selfie Intelligence Setup
      • Selfie Reverification Setup
    • Capture App
      • Capture App Flow Setup
      • Customization, Branding, and Copy
      • Capture App Flow Examples
      • iOS Webview Integration
    • Integrate DocV
      • End-to-End DocV Integration
      • DocV API Integration
      • DocV Webhooks
      • Image Retrieval
      • DocV Sandbox Testing
      • Choose a DocV SDK
    • DocV Troubleshooting & FAQs
  • Digital Intelligence
    • Digital Intelligence Scope
    • Set up Digital Intelligence
    • Silent Network Authentication (Sna)
      • Set up Silent Network Auth
      • Integrate Silent Network Authentication
      • Silent Network Authentication Troubleshooting & FAQs
    • Digital Intelligence Velocity Metrics
    • Digital Intelligence Troubleshooting & FAQs
  • Sigma Identity Fraud
    • Sigma Identity Fraud Scope
    • Set up Sigma Identity Fraud
    • Integrate Sigma Identity Fraud
    • Sigma Identity Fraud Signals
    • Sigma Identity Fraud Troubleshooting & FAQs
  • Sigma Synthetic Fraud
    • Sigma Synthetic Fraud Scope
    • Set up Sigma Synthetic Fraud
    • Integrate Sigma Synthetic Fraud
    • Sigma Synthetic Signals
    • Sigma Synthetic Fraud Troubleshooting & FAQs
  • Sigma First-Party Fraud
    • Sigma First-Party Fraud Scope
    • Set up Sigma First-Party Fraud
    • Integrate Sigma First-Party Fraud
    • Sigma First-Party Fraud Risk Signals
    • Sigma First-Party Fraud Troubleshooting & FAQs
  • Address Risk
    • Address Risk Scope
    • Set up Address Risk
    • Integrate Address Risk
    • Address Risk Signals
    • Address Risk Troubleshooting & FAQs
  • Email Risk
    • Email Risk Scope
    • Set up Email Risk
    • Integrate Email Risk
    • Email Risk Signals
    • Troublshooting and FAQs
  • Phone Risk and Phone Risk with Sim Swap
    • Phone Risk Scope
    • Set up Phone Risk
    • Integrate Phone Risk
    • Phone Risk Signals
    • Phone Risk Troubleshooting & FAQs
  • Graph Intelligence
    • Graph Intelligence Scope
    • Set up Graph Intelligence
    • Integrate Graph Intelligence
    • Graph Intelligence Legacy Integrations
      • Graph Intelligence Legacy Scope
      • Set up Graph Intelligence (Legacy)
      • Upgrading from Legacy
  • Watchlist
    • Watchlist Scope
    • Set up Watchlist
      • Watchlist Policy Configuration
      • Watchlist Screening Dashboard Setup
      • Watchlist Monitoring Setup
    • Integrate Watchlist
      • Integrate Watchlist Screening
      • Integrate Watchlist Monitoring
      • Import Your Customer Portfolio
      • Integrate Case Management Decisions
      • Watchlist Webhooks
    • Watchlist Case Management
      • Watchlist One-Step Workflow
      • Watchlist Two-Step Workflow
      • Resolve a Watchlist Match
    • Watchlist Library Source Lists
      • Watchlist Sanctions List Sources
      • Watchlist Enforcement List Sources
    • Watchlist Troubleshooting & FAQs
  • One-Time Passcode (OTP)
    • One-Time Passcode (OTP) Scope
    • Set up OTP
    • Integrate One-Time Passcode (OTP)
    • One-Time Passcode Troubleshooting & FAQs
  • Caller ID Name (CNAM)
    • Set up CNAM
    • Integrate Caller ID Name (CNAM)
    • CNAM Troubleshooting & FAQs
  • Partner Ecosystem
    • Baselayer
    • Coris
    • Experian
    • Fountain
    • iSoftPull
    • Kyckr
    • Lob
    • Middesk
    • Offshore Leaks/icij
    • Thomson Reuters Clear
    • Vouched
    • Partner Ecosystem FAQs

Workflows

  • What Are RiskOS™ Workflows?
  • Create and Edit a Workflow
  • Manage Workflow Lifecycle
  • Workflow Steps
    • Transformation Step
    • Condition Step
    • Tag Step
    • Wait Step
    • Rule Score Card Step
    • Enrichment Step
    • One-Time Passcode (OTP) Step
    • Decision Step
    • Decision Rules Step
    • Manual Review Step
    • Note Step
    • Input Step
  • Testing and Debugging
    • Test Workflows
    • Enrichment Error Handling
    • Workflows Troubleshooting & FAQs
  • Run Experiments

Case Management

  • What Is Case Management?
  • GenAI Explainability
    • GenAI Explainability Usage Scope and Limits
    • Set up GenAI Explainability
    • Integrate GenAI Explainability
    • GenAI Explainability Troubleshooting & FAQs
  • Case Queues
    • Setup Case Queues and Sub-Statuses
    • How to Use Case Queues
    • Modify a Case Queue
  • Review Cases
    • Add Entries to Allow/Deny List
    • Assign a Case
    • Case Download Options
    • Re-Evaluate a Case
    • Case Statuses and Tags
    • Decision Path Trace
    • Linked Cases
  • Search in RiskOS™
  • Run Batch Evaluations via CSV Upload
  • Manual Evaluations and Feedback
    • Run Manual Evaluations
    • Manual Fraud Feedback
  • Case Management FAQs

Analytics & Reports

  • Analytics Dashboards
  • Download Data Reports
  • Reports
    • Generate Compliance Reports
  • Portfolio Scrub
    • Upload Portfolio Scrub Files
    • Send Encrypted Portfolio Scrub Files via SFTP

User Management

  • Users and Roles
  • System Defined Roles
  • Add and Manage Users

RiskOS™ Settings

  • Settings
    • Statuses and Sub-Statuses
    • Review Queues
    • Tags and Tag Groups
    • Reason Code Lists
  • Product Settings
  • Audit Logs
  • Authentication and SSO
    • Configure SAML Authentication
      • SAML SSO Glossary
      • Google Workspace SSO
      • IBM Security Verify SSO
      • Microsoft Entra ID SSO
      • Okta SSO
      • PingOne SSO
      • Salesforce SSO
      • Other Identity Providers
    • Authentication Troubleshooting and FAQs
    • Reset Your Password

Advanced Concepts

  • Reason Codes
  • Consumer Reports Data
  • Fraud, Friction, and Acceptance
  • Interpret Correlation Values
  • Migrate to SocureID for Identity Resolution
  • Security Best Practices
  • Build Inclusive Apps
    • Address Normalization
    • Building Inclusive Applications
    • Create Effective Name Collection Form
    • Validate National Identification Numbers
    • Validate Country, State, and Zip Codes
    • International Address Submission Best Practices
    • Create Effective Date of Birth Form
  • Data Sourcing for Socure Identity Verification
    • Global Identity Verification Coverage Guide
    • Socure Verify (KYC) Data Sources
  • Fuzzy Matching Techniques
    • eCBSV API Matching Logic
    • Name Degradation Testing
    • Watchlist Matching Techniques
  • Entities and Aggregations

Allow Deny List

  • Allow and Deny Lists
  • Create a List
  • Use Lists in Workflows
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Integrate GenAI Explainability

Learn that GenAI Explainability requires no customer integration and is accessible only within RiskOS™ Case Management.

Updated about 1 month ago


Set up GenAI Explainability
GenAI Explainability Troubleshooting & FAQs