Feedback Import

Upload a CSV file to submit feedback for multiple evaluations in a single request.

📘

Note:

Bulk CSV upload is API-only. The RiskOS™ Dashboard supports single-case feedback only through the Case Detail view. There is no CSV upload option in the UI.

Recommended structure

CSV format

The CSV must include a header row, but header names are ignored. Columns are parsed strictly by position, so the column order must match the specification below.

PropertyRequirement
File extension.csv
EncodingUTF-8
Delimiter,
Max file size10 MB
Columns per rowExactly 8

Rows with fewer or more than 8 columns are rejected.

All columns must be present in each row, even if trailing fields are empty.


CSV column schema

#ColumnRequiredDescription
1idRequiredEvaluation or application ID
2workflowRequiredWorkflow associated with the evaluation
3fraud_labelRequiredMust be fraud or non-fraud (case-sensitive)
4fraud_typeOptionalFree-text fraud classification
5notesOptionalFree-text notes
6recorded_atOptionalDate in YYYY-MM-DD format. Defaults to the current date
7recorded_byOptionalDefaults to the authenticated user
8tagsOptionalComma-separated list of tags

Tag formatting

Multiple tags must be comma-separated within a single cell and wrapped in quotes:

"tag1,tag2"

Tags are validated against the namespace’s configured tag definitions. If any tag is invalid, the row is rejected.


Processing behavior

  • Each row is processed independently
  • Partial success is possible— some rows may succeed while others fail
  • Files without a header row return an error
  • Rows are processed serially, so large files take proportionally longer to complete

Example CSV

id,workflow,fraud_label,fraud_type,notes,recorded_at,recorded_by,tags
eval-123,loan_workflow,fraud,synthetic,Sample note,2025-03-13,[email protected],"tag1,tag2"
eval-456,loan_workflow,non-fraud,,,2025-03-12,,reviewed
eval-789,loan_workflow,fraud,,,,,"tag1,tag2,tag3"
Headers
string

Specifies the API version used for the request. If omitted, the default version is used. Socure recommends pinning a version to avoid unexpected behavioral changes when new versions are released.

Body Params
file
required

CSV file containing feedback records.

The file must contain 8 columns in the required order.
A header row is required, but header names are ignored.

See the endpoint description for the full CSV format specification.

Responses

400

Bad Request - The request was unacceptable.

401

Unauthorized - An invalid API key was provided.

404

Not Found - The requested resource does not exist. The client should not repeat this request without modification.

429

Too Many Requests - The rate limit for this API has been exceeded.

500

Internal Server Error – An unexpected condition occurred on the server.

Language
Credentials
Bearer
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Response
Choose an example:
application/json